Privacy Policy – VidPix

Last Updated: 2025.08.13

VidPix ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services ("Services"). By using VidPix, you agree to the terms described in this policy.

1. Information We Collect

We collect the following types of information:

a. Information You Provide

• Account registration details (name, email, password)
• Payment information for purchasing credits or subscriptions
• Media files (photos, videos, GIFs) you upload for face swap processing
• Feedback, support requests, or other communications

b. Information Collected Automatically

• IP address, browser type, device information, and operating system
• Usage data (pages visited, features used, time spent)
• Cookies and similar technologies for site functionality and analytics

2. How We Use Your Information

We use your information to:

• Provide and improve our Services
• Process your uploads and deliver face swap results
• Manage your account and credits
• Communicate important updates, promotions, or service notices
• Detect and prevent fraud or abuse of the Services
• Comply with legal obligations

3. File Storage and Retention

• Uploaded media files are stored securely for 7 days after processing, allowing you to re-download your results if needed.
• After 7 days, all files are permanently deleted from our systems.
• We do not use your uploaded files for AI training or any other purpose beyond processing your request.

4. Sharing and Disclosure

We do not sell or rent your personal data. We may share information only in the following cases:

• With service providers: For hosting, payment processing, and analytics
• For legal reasons: If required by law, court order, or government request
• In business transfers: If VidPix is involved in a merger, acquisition, or asset sale

5. Data Security

• All file transfers are encrypted using HTTPS/TLS
• Stored files are secured with industry-standard encryption
• Access to your files is restricted to authorized personnel only
• We regularly review our security practices to protect your data

6. Cookies and Tracking

We use cookies and similar technologies to:

• Enable site functionality
• Remember your preferences
• Analyze site usage and improve performance

You can disable cookies in your browser settings, but some features may not function properly.

7. Your Rights

Depending on your location, you may have rights to:

• Access the personal data we hold about you
• Request corrections or updates to your data
• Request deletion of your account and associated data
• Withdraw consent for certain processing activities

To exercise these rights, contact us at privacy@vidpix.ai.

8. Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from children. If we discover such data, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. If changes are significant, we will notify you via email or website notice. Continued use of the Services after changes means you accept the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us at:

Email: support@vidpix.ai